Privacy Policy

Sidq Quran Academy International ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our online Quran education services.

1. Information We Collect

Information you provide to us

Account registration: name, email address, password, and role (student or teacher).
Enrolment information: preferred course, availability, and timezone.
Communications: messages sent via our contact forms or WhatsApp.

Information collected automatically

Browser type, device type, and operating system.
IP address and approximate geographic location (country/region).
Pages visited and time spent on our website (via Google Analytics, if you have consented).
Cookie identifiers — see our Cookie section below.

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and improve our online Quran and Islamic Studies education services.
Schedule and manage your live classes with your assigned teacher.
Send you class reminders, progress updates, and important service notifications.
Respond to your enquiries and support requests.
Comply with legal obligations.
Analyse usage patterns to improve the website and user experience (only with your consent).

3. How We Share Your Information

We do not sell or rent your personal data. We may share information in the following limited circumstances:

Your assigned teacher: to facilitate your classes (name, timezone, course preference).
Service providers: trusted third-party tools such as Zoom (for class delivery), hosting providers, and analytics platforms — solely to operate our service.
Legal requirements: if required by applicable law, regulation, or valid legal process.

4. Cookies

We use cookies to improve your experience on our site:

Essential cookies: required for the website to function (session management, authentication). These cannot be disabled.
Analytics cookies: used to understand how visitors interact with our site (Google Analytics). These are only set with your explicit consent via our cookie banner.
Marketing pixels: Facebook Pixel, TikTok Pixel, and similar tools may be used to measure the effectiveness of our advertising. These are only activated with your consent.

You can withdraw your cookie consent at any time by clicking "Cookie Settings" in the footer.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. If you close your account, we will delete or anonymise your personal data within 90 days, except where we are required by law to retain it longer.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Right of access — request a copy of the data we hold about you.
Right of rectification — request correction of inaccurate data.
Right of erasure — request deletion of your data ("right to be forgotten").
Right to restrict processing — ask us to limit how we use your data.
Right to data portability — receive your data in a structured, machine-readable format.
Right to object — object to processing of your data for direct marketing.

To exercise any of these rights, please contact us using the details in Section 9.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

8. Children's Privacy

Our services are used by children under the supervision of a parent or guardian. We do not knowingly collect personal information from children independently. Parents or guardians who register on behalf of a child are responsible for providing accurate information and ensuring the child's use of our platform is appropriate.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Email: info@quranacademy.space

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.